Genex Capital takes the protection and proper use of your personal information seriously.
- We respect your privacy and take great care to safeguard information in our possession.
- We do not share information unless necessary to provide you with services to sell your structured settlement.
- We may disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Genex Capital or as required by law.
- We restrict access to your information to those individuals who need it to provide you with quotes and transfer service or to satisfy legal requirements to sell your structured settlement. Such individuals are required to keep your information secure and confidential.
Short Form Quote Request When you complete the short form quote request you will be asked to provide the following information: first and last name, telephone number, and email address. You are asked to provide this information so that we may contact you to discuss the possible sale of some or all of your structured settlement or other annuity.
Long Form Quote Request When you complete the long form quote request you will be asked to provide additional information to that provided for the short form request namely, your home address, structured settlement or other annuity payment dates and amounts, insurance issuer name, if you have received any other quotes and if so from whom and in what amount. You are asked for this information so that we may properly prepare an offer to buy your annuity payment(s). Should you accept our offer there is also sufficient information for us to arrange for the preparation and delivery to you of sale documents either by us or our designated processing service.
Statistical Information about Your Visit When you visit our website, our computers may automatically collect statistics about your visit. This information does not identify you personally, but gives us details about a visit to our Web Site. We may monitor statistics such as how many people visit our site, the user’s IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these aggregate statistics about visitors to help us improve the performance of our Web Site. The only information we link to your personal information is your IP address so we can display appropriate marketing information to you.
Log Files As is true of most Web Sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date-time stamp, and click stream data. We use this information, which does not identify individual visitors, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole. We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to track sales leads.
Sharing Information We use the information you provide for the purposes disclosed in this statement. We share your information only with those individuals who need it to provide you with our customer service and the annuity transfer service where applicable or to satisfy legal requirements to sell your structured settlement or other annuity. The only circumstance under which personally identifiable information will be shared in a manner inconsistent to that stated above is to comply with the law or legal process, to protect or defend the rights or property of Genex Capital or others or to respond to claims against our Web Site.
Third Party Intermediaries Service providers, third parties who perform customer and transfer services on our behalf, are restricted from using your information in any manner other than helping us provide you with these services or to satisfy legal requirements to sell your structured settlement or other annuity.
Business Transactions In the event Genex Capital goes through a business transaction such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified by a prominent notice on our Web Site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transaction the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given a choice consistent without notification of changes section.
Security We take security seriously. We have put security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. However, there is always some element of risk involved in communicating information over the internet. This Web Site takes precautions to protect our users’ information.
Mailing Address: Genex Capital 73 Green Tree Drive, #99 Dover, Delaware, 19904
No Risk- Each offer presented to you constitutes a no-surprise net price unless otherwise expressly stated. The legal costs to complete the transfer, other than the cost of an independent professional advisor, including but not limited to court costs and fees are paid by us regardless of whether or not the judge hearing your case approves the transfer, subject to any agreement to the contrary between you and us.
Our Commitment to you:
* You will be treated with respect by our highly trained Client Services Executives
* You will receive a better price and Guaranteed Offer fast—usually same day
* We will complete your transfer and fund your transaction in the fastest time permitted by law and with the professionalism you deserve.
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We buy structured settlement payments, lottery payments, investment annuities, and other future payment rights from individuals throughout the U.S. and Canada. We are committed to offering a better price as well as our wealth of experience to complete the transfer process in the shortest time permitted by law—usually within 5 to 7 weeks.
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